I was at the self-check register at the grocery store when something went wrong and the screen told me to ask for assistance.
I looked over at the clerk whose sole job it is to stand there and help people. She was about ten feet away from me so I just looked at her — trying to catch her eye. But she wouldn’t look at me.
So I said, “Excuse me can you help me?” But instead of responding, she picked up the phone and busied herself looking busy. (I swear she was pretending to talk!)
Excuse me? Can I get some help over here?
I’ll be there in a minute!
OK. So she leaves me standing there within an inch of my patience and finally when she can’t think of any other way she can stall, she saunters over.
What’s the problem?
The scanner doesn’t recognize these bananas. What am I doing wrong here?
(I sincerely want to know the answer to this question because I don’t ever want to do it again so I won’t have to stand there trying to get her attention and looking and feeling like a jack ass.)
“Well, there are several things you’re doing wrong, that depends.” She says this implying with her tone that it’s WAY too complicated for my little pea brain to comprehend, and she doesn’t have time to give me the complicated particulars which I probably wouldn’t understand anyway — so she takes out here special key and fixes it and walks away.
And there you have it. I’ve just been flamed by The Clerk Who Kind of Hates You.
Oh they make me so mad! Yet I have never developed a strategy for how to deal with them. I’ll leave the store fuming and saying to myself I’ll never shop there again but, in the end, I don’t want to drive miles out of my way so, of course, I keep coming back.
On the plus side, I have developed a good comeback for the administrative type of The Clerk Who Kind of Hates You.
The ones who usually sit behind a window of some kind. You know the type of clerk I mean, the one who when asked a question has this curt, pat answer:
“Well it’s all in the instructions online. Didn’t you read the instructions online?”
To which I proudly respond:
Yes I read them but I didn’t memorize them!
Isn’t that the greatest comeback ever, Dear Reader? I just love it and actually get to use it a couple of times a year. And I have never, ever had a clerk one-up me on it.
Sometimes the littlest things bring the biggest rewards!
Until next time . . . I love you